Help & Support
 

Help & Support

The most important thing to remember about the Kids On Time Coach is, you may NEVER need him. The Kids On Time suite of applications is SO user friendly, you may feel completely comfortable to learn them on your own. Coach was created, as an additional feature, to help make things easier, only if needed.

Coach is, in a word: AWESOME! Need help with any features of Kids On Time? Lost your way or forgot how to perform one of the tasks? Have no fear, “Coach” is here! Coach is here to not only answer any and all questions that you may have, but, introduce you, thru a series of videos, to other features of Kids On Time that you may not even be taking advantage of. Coach is tireless in his energy and effort and will be here to support you through your entire learning experience.

Coach’s only function is to help you. Like many coaches throughout life, the Kids On Time Coach is here to make your life, just a little bit easier. The basic premise behind the Kids On Time application is that it is user friendly and helps to minimize stress. So, with that said, if you have any questions, or if you are not sure how to get started or how a particular feature works, Coach will guide you through the process and teach you the most effective way to utilize the suite of features. Coach was created to make your experience with Kids On Time Better.


So, what are some of the ways that Coach can help you?

  1. Training Training Training and more Training. Thru a complete series of videos, Coach will walk you step by step through each of the features in the Kids On Time application suite. You will have unlimited access to these videos, so, if you don’t get it on the first go around, you can watch it again and again.

  2. Real time answers to your questions. Once you are familiar with the Kids ON Time application, you still may have a question on how to complete a particular task. Coach will be there to answer all of your questions regarding any part of your Kids On Time application. It doesn’t matter what the time or day is, Coach is at your beckon call to assist you with all Kids On Time questions.

  3. Feature enhancements. As technology becomes fine-tuned, it is just natural to assume that the Kids On Time application will grow with the new technology as it becomes available. As this happens, Coach will be there to first show you what the enhancements are and of course how the enhancements can further improve your life and minimize stress in your day.

  4. New features. We like to think of Kids on Time as a complete product suite for you and for all parents, co-parents and blended families. As we strive to make our application the “must have” and most essential tool, there are bound to be new features that are added in the future. When new features are added, Coach will be there to introduce you to the new feature, what the benefits are, and how to best utilize them with the rest of your Kids On Time suite.

If the Coach was not able to answer your question, or, if you have questions about how to use the Coach...please feel free to email us at support@kidsontime.com

 
 
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